What we do

INNOVO Business Solutions – Working with you ON your business
be the best you can be...

Strategy Development

The process of deciding what you need to do, why and by when to achieve your ultimate goal.

• Facilitation of the Strategy Development Process
• Establishing Key Metrics
• Implementation Plan Development
• Communication and Socialisation of Strategic Plan and Key Metrics

Business Planning

Documenting the steps required for you to achieve your business goals that includes, time resources, people and money.

• Facilitation of Planning Process and Documentation of Outcomes
• Identification of Key Metrics that are aligned with Strategy Key Metrics
• Sales and Marketing Strategy Development
• • Defining market position
  • Identifying key strategies and producing implementation plan

Culture Definition and Change Planning

Identify where your business is right now, what you want it to be like and how you will get there.

• Staff surveys
• Management surveys
• Customer surveys
• Mapping of values and norms of the organisation
• Identify what current behaviours fit with your future ideal and what things need to change
• Work with you to plan the way forward that includes timelines, resources, investment requirements and other key inputs to change

Organisation Structure

What functions do you have in your organisation and how do they work together to achieve goals?

• Mapping current structure
• Design of future structure needs
• Transition planning
• Implementation – change planning and facilitation
• Process review

getting the best out of your people…

Dugald’s approach is informed by a range of techniques focused on development at an individual level to bring the best out of everyone. Some of these are the Strengths Approach, Solutions Focus and “Mindfulness” techniques that ensure individuals learn and know what they bring to a situation and what they need to do to achieve their goals.

Business Coaching for Senior Managers and Executives

INNOVO Business Solutions Coaching is built on three key principles:

• Building on our Strengths provides the greatest opportunity for performance improvement
• A consultative and Collaborative approach equips clients best for on-going development and building capacity to drive their own progress
• Focusing our attention and energy on Solutions rather than the “problem” is a more efficient and effective way forward

Business Coaching for New Managers

Make sure staff with new responsibilities achieve a positive transition with planned support and guidance

• How to develop and present proposals
• Getting the best from direct reports
• Tracking progress against Key Metrics
• Quantitative and Intuitive Decision Making
• Setting goals with others and helping them achieve them

Training and Development Needs Analysis

Ensure everyone in your business develops the skills and knowledge required for the business to achieve it’s goals

• Identification of key competencies in key functional areas
• Evaluation of people in key functional roles and development of individualised plans
• Gap analysis for the organisation

Performance Management

What gets measured gets done, so make sure you are measuring the right things!

• Defining Metrics
• Developing and Implementation of Measurement Systems
• Progress reporting systems and action outputs